An important message for our patients

We are pleased to announce that with the success in British Columbia of flattening the curve and controlling the spread of coronavirus, the provincial management plan for Covid-19 is lifting some of the restrictions on how business and services can be conducted. Elective Surgery has resumed as of May 19. This means that we can begin to see patients in our medical office for routine non-emergency visits, provided precautions are taken to allow for social distancing and frequent sterilization of surfaces in the office.

We are now booking more patients for in office assessment, although many patients are still seen with virtual visits via telehealth. However, telehealth will never replace in person examinations because of the lack of diagnostic accuracy without a physical examination and accompanying diagnostic procedures. Many of you have already had an initial visit via telehealth and are awaiting an office visit for examination and further care planning. Lisa will be contacting all of you in turn. New patients will be triaged to the most appropriate form of assessment depending on their presenting complaint and individual needs.

In our spacious new office, we have lots of examination rooms. Our goal is to maintain social distancing by not having more than one patient in the waiting room at any one time. We have strict protocols for cleaning of all office and examination rooms and equipment, including all surfaces that could pose an infectious risk. We ask that under normal circumstances patients attend their appointment on their own in order to minimize traffic in the office. Exceptions will be made as needed; where there is a language barrier for instance, or a problem of a particularly sensitive nature.

Lisa and I would like to extend a big happy welcome back to everyone. We look forward to getting back to our full scope of practice with office and surgery practice. We are also happy to get back to our energy-based treatments including Mona Lisa Touch laser treatment for genitourinary treatment of menopause, and Tempsure Vitalia radiofrequency treatments for the treatment of mild prolapse and stress incontinence.

For any questions or concerns please do not hesitate to contact the office.

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